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Saturday, March 20, 2010
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Tuesday, March 16, 2010
Saturday, March 06, 2010
On Sunday, February 7, 2010 The Saints won the Super Bowl.
On that same Sunday Washington D.C. was paralyzed under several feet of snow and the Government was shut down.
Thursday, March 04, 2010
P.O. Box 37380
Albuquerque, NM 87176-7380
RE: Phone number 817. 962.xxxx
Dear T-Mobile Customer Service,
I recently cut off our home phone and went cellular only. Since I could not add any more lines to my current (non T-Mobile) plan, I purchased a pre-paid phone to keep at home for my daughter to call my wife or myself if need be. We work in the building next to our house, a 30 second walk, so this is not a phone that gets used much.
Last month, I noticed that the money ran out on the phone despite the fact that we had not used the 30 minutes that I paid for a month previously. I thought perhaps my daughter had made calls without my knowledge/permission, so I watched the call logs this month. I was quite surprised when the minutes ran out on the phone in less than a month with just 2 answered calls and 2 outgoing calls.
I am enclosing the transcript from my discussion online with Customer Support. I discovered that, despite the fact that voice mail had never been set up for this phone, I was being charged for every call that went through to voice mail. To make it even worse, the calls that made it through to voice mail could not even leave a message and I never checked voicemail (since it was not set up), yet I was charged for these calls! And on top of that, the calls must have been wrong number calls because nobody has this number and the call log shows numbers from outside our area code. I questioned my daughter’s integrity (she said she did not make any calls other than the ones to my wife and me), and come to find out, it was T-mobile who has integrity issues.
I am not sure what I hope to gain from this letter. You did take my money and charged me for “services” I never wanted, but I guess I am hoping to find somebody who would say, “I cannot believe our company has a policy like this. This is wrong and we will change it.”
I would appreciate a response to this letter stating whether it is a known policy of T-Mobile to charge customers for wrong number calls, going through to a voicemail where a message cannot be left, cannot be checked and has never been set up.
Thank you for your time listening to my frustrations. I certainly hope to hear back from you. I have included my address, email and phone number at the top of this page.
(letter mailed 3/5/10)
Tuesday, March 02, 2010
One day the professor shocked the class when he came in. He looked to the ceiling and flatly stated, GOD if you are real then I want you to knock me off this platform. I'll give you exactly 15 min.' The lecture room fell silent. You could hear a pin drop. Ten minutes went by and the professor proclaimed, 'Here I am GOD, I'm still waiting.'
It got down to the last couple of minutes when the Marine got out of his chair, went up to the professor, and cold-cocked him; knocking him off the platform. The professor was out cold.
The Marine went back to his seat and sat there, silently.
The other students were shocked and stunned, and sat there looking on in silence. The professor eventually came to, noticeably shaken, looked at the Marine and asked, 'What in the world is the matter with you? 'Why did you do that?'
The Marine calmly replied, 'GOD was too busy today protecting America's soldiers who are protecting your right to say stupid stuff and act like an idiot.. So He sent me.'
The classroom erupted in cheers!